Call Center Agents (CSR) - International Telco in Bacolod GHSSag
Global Headstart Specialist, Inc.
Bacolod, PH
26m ago
source : Bossjob

Responsibilities :

  • Providing day-to-day customer service support to customers needs based on client account services or products.
  • May handle assistance through phone or email.
  • Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.
  • Utilizes soft skills and troubleshooting skills to resolve client issues and questions.
  • Ensuring quality support and customer satisfaction.
  • Requirements :

  • At least High School Graduate.
  • With or without call center experience now accepted.
  • Must be amenable to Work at home or Work onsite (BACOLOD).
  • Need Speed test screenshot minimum of ( 12MBPS Download & 5MBPS Upload speed).
  • With good communication skills.
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