Scope of the Role :
Manages the total research needs of a major client or a set of minor clients by supervising all projects undertaken, generating new projects, and developing close business relationships.
Undertakes innovative or new research concept applications under the guidance of the Business Unit Head. May champion a standard KTNS business solution
Supervises all aspects of a client’s project assigned to Research Associates, Executives and Associate Manager / s.
Role Deliverables :
Attends to clients’ research needs under direct supervision of the Client Consulting Director / Business Unit Head (BUH).
Services at least one of the top 10 clients / Key Accounts and at least two regular small revenue clients on his / her own under direct supervision of BUH.
Recommends appropriate research projects / programs based on client’s informational needs / problems
Prepares proposals and cost estimates for projects using innovative, customized research methodologies and business solutions.
Champions one of KTNS business solutions
Reviews research briefs and recommends appropriate research methodology for basic ad hoc researches.
Coordinates with Operations and KGDC on project costing
Prepare detailed analysis, highlights, conclusions and recommendations subject to Client Consulting Director or Business Unit Head’s (BUH) review
Knowledge and Skills Required :
At least 4-5 years experience in Client Service
Proven marketing (research) knowledge
Proven knowledge of MB products and philosophy (if being promoted internally)
Some experience in leadership and team management, including staff development
Demonstrated ability to build strong client relationships and developing skills in business development
Attention to detail and accuracy (oversees the production and delivery of quality outputs at all times
Project management monitors research progress and directs all stakeholders to complete assigned projects based on client requirement;
anticipates and resolves issues relating to support department operations and maintains quality control
Strong presentation and interpersonal communications skills
Fluency (verbal and written) in English and Local Language essential
At least (6-7) years work experience, either in qualitative or quantitative research.
About Kantar TNS
Kantar TNS advises clients on specific growth strategies around new market entry, innovation, brand switching and stakeholder management, based on long-
established expertise and market-leading solutions. With a presence in over 80 countries, Kantar TNS has more conversations with the world's consumers than anyone else and understands individual human behaviours and attitudes across every cultural, economic and political region of the world.
At Kantar TNS we understand consumer behaviour like nobody else. One of the world’s largest research agencies, we drive growth by helping our clients make the most of the moments that matter.
Our global teams advise on everything from brand, communications and innovation to shopper activation and customer relationships.
Join us and you’ll be part of 30,000 colleagues and 9 world leading research, data and insight brands at Kantar. At the heart of WPP, our unique consumer insight inspires clients to flourish in an extraordinary world.