Spanish Quality Assurance Team Lead (Shifting Schedule)
J-K Network Services
Pasig, PH
3d ago
source : Bossjob

Company Profile : This company supports clients from different industries and provides quality BPO service to various locations.

Their main goal is to be the top provider of BPO service to their client.

Position : Spanish Quality Assurance Team Lead

Location : Ortigas, Pasig City

Industry : BPO Company

Schedule : Shifting

Work set-up : Temporary work from home setup

Benefits :

  • Government-Mandated benefits
  • Rice Allowance
  • Leave Credits
  • Transportation Allowance
  • Temporary work from home setup
  • Equipment and internet will be provided by the company
  • The other will be discussed by the client
  • Responsibilities :

  • Provides suitable solutions for issues / errors based on the understanding of the system
  • Leads / mentors Test Engineers and shares knowledge to make sure QA staff meets technical qualifications required for their positions
  • Assists in coaching junior staff
  • Provides feedback on testing-related tasks, and delegates, and assigns testing responsibilities.
  • Works with clients in evaluating and implementing new technologies and offering strategies for new opportunities
  • Assists in formulating QA standards and best practices, organizational policies and processes, and strategic plans
  • Assists management in setting the direction for quality assurance
  • Recruitment Process :

  • Resume Screening
  • Initial Interview
  • Language assessment
  • Final Interview
  • Requirements :

  • Preferably Filipino that is fluent in Spanish
  • Foreign National who has a permanent visa in the Philippines
  • Preferably 2-3 years experience as Team lead
  • With experience as QA
  • Customer Service experience is highly advantage
  • Proficient in both Spanish and English language
  • Preferably bachelor’s degree holder of any course
  • Can work onsite during training
  • Amenable to work on shifting schedule
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