Residential Service Technician
Ackerman Security
WDC
6d ago

ESSENTIAL FUNCTIONS

  • Technician is to conduct themselves in a professional manner performing their job duties and working well with clients, other employees, departments, and managers
  • Service, repair, & conversion of alarm systems Honeywell, DSC, GE, NAPCO, alula, 2 gig, also some CCTV and access control systems
  • Providing excellent technical and customer service to clients, billing and collection for services performed via Eclipse software through the company provided cell phone.
  • To drive a company vehicle following all laws and driving in a courteous manner. Keeping vehicle clean & properly maintained, properly stock with equipment & organized.
  • 10% Achieving or over perform service revenue goals planed and related duties

  • Continuous improvement measured by the management team.
  • Requirements

    REQUIRED EDUCATION AND EXPERIENCE

  • Trade school, college, or some college courses is preferred.
  • Minimum of five years servicing, repairing, and programming.
  • Valid driver's license in state of residence. Low Voltage & Nicet a plus but not required.
  • WORK ENVIRONMENT

    This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

    PHYSICAL DEMANDS

  • Must be able to lift a minimum of 40 lbs and carry boxes / packages, ladders, tools, and other equipment required to service systems.
  • Driving to client locations and then servicing system by walking, crawling, bending, climbing, or standing. There is also some bending and stooping required.
  • Must be able to use calculator, telephone, keyboard and various office machines on a daily basis and be able to write.
  • Communicates both in person and on the telephone, enters information on the computer and read various instructions.

    POSITION TYPE AND EXPECTED WORK HOURS

    This is a full-time position, and typical work hours are Monday through Friday 8 : 00 a.m. to 5 p.m.

    TRAVEL

    No travel is expected for this position.

    AAP / EEO STATEMENT

    Ackerman Security is proud to be an equal opportunity / affirmative action employer and maintains a drug-free workplace.

    We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce. EOE / M / F / Disabled / Vet.

    OTHER DUTIES

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

    Duties, responsibilities, and activities may change at any time with or without notice.

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