SAP L1 Analyst () Moen
Taguig City, Philippines
4d ago

Functional Area :

IT - Information TechnologyEstimated Travel Percentage (%) : Up to 50%Relocation Provided : NoAIG Shared Services Corporation

Your future team

Our technology teams collaborate with their worldwide colleagues and partners every day to take on the challenges of providing IT support to one of the world’s leading financial services firm.

We’re people who believe that with the right values and hard work, anything is possible. We know that if we’re at our best, that enables our customers to be their best and realize their dreams and hoped for successes.

The Information Technology group provides enterprise-wide IT solutions for all of AIG’s specialized disciplines. Technology provides strategic and procedural support in all of AIG’s specialized disciplines, such as policy issuance, premium collection, claims handling, and administration.

It enables AIG to deliver business strategies through efficient world-class IT and operations services, while ensuring the necessary IT risk management and security measures are in place.

Your contribution at AIG

As an influencer at AIG, people come to you as a go-to source for help and support because of your deep knowledge and expertise.

As a more experienced team member, you are capable of driving continual improvement and impacting the way that things get done.

Because of your influence, whether direct or indirect, we are able to deliver powerful outcomes for our clients.

  • System Performance tuning and Optimization
  • technical advisor / Escalation for Junior and Mid Basis resources
  • Able to create CIs (Continuous improvements), automation, and documentations
  • Able to lead an activity like upgrade, migration, etc.
  • Storage Management for Database and Operating Systems
  • Database Administration preferrably skilled in HANA, Oracle, Amazon RDS
  • Resolves recurring and critical tickets from Problem Management
  • Creates Root-Cause Analysis and Long-term corrective actions for P1 / P2 incidents
  • Keep up-to-date with latest technology and information
  • Troubleshooting of performance issues, user errors, printer errors, network problems and emergency fixes, database errors, etc
  • Act as gatekeeper for all system changes including upgrades and issue resolution
  • Maintains and monitors system health and makes sure that specific configurations and behavior is well documented
  • The resource must be willing to learn skills such as CHEF, Terraform, AWS, Python, etc.
  • He / She should be skilled at evaluating options and generating solutions and has the ability to handle multiple projects in a fast-
  • paced and dynamic environment.

    It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer.

    We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

    At AIG, we believe that diversity and inclusion are critical to our future and our mission creating a foundation for a creative workplace that leads to innovation, growth, and profitability.

    Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

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