WHY DO WE LOVE COMING TO WORK EVERY DAY?
With over 10,000 superstars across 48 different countries globally, it is hard not to be inspired every single day. At Finastra we celebrate in global knowledge sharing, diversity and an opportunity to make a difference for each other and for our customers .
We are on a journey. After bringing two global Fintech leaders together in June 2017, Finastra has truly recognized the opportunity and power we have, by combining our expertise, successes and passion together.
Whether it is in a collaboration hub or innovating with colleagues across our global landscape, we are one team creating a network of talent and creativity in a stimulating environment, to do what we can to make a difference for our customers .
Our people are leaders in their role and are always looking for new ways to help our customers grow, compete and optimize their business.
From a graduate Software Engineer to an experienced Sales Executive we are looking for personal leadership and people with the appetite to understand the markets and customers we serve.
We drive innovation that challenges the status quo and feel proud of the positive differences that we make every day. We recognize talent and provide a work environment where leaders can drive results , develop and grow their careers.
Success is what you do, success is what we achieve, together.
The future of Finance is open combine your talents with Finastra opportunities to create an exciting career with us.
For more information, visit Finastra.com
What will you contribute?
Reporting to the Director, Customer Support,the Technical Client Support Advisor will provide support to clients for all existing and future Payment product offerings provided by Finastra.
Responsibilities & Deliverables :
Your deliverables as a Technical Client Support Advisor will include, but not limited, to the following :
execute escalation procedures when applicable, as defined by management
facing communication as judged by management. Cases are accessible internally and by Finastra clients.
document work following change control protocol
Required Experience :
web server technologies such as IIS, Apache / Tomcat; remote access; virtualization; relational databases; Windows-centric system and application support
Work Environment :
The above statements describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you need assistance or an accommodation due to disability please contact us at 800-274-7280.
The Future is Collaborative . The Future is Open. The Future is Now.