The Time KeepingSpecialist (TKS) is responsible for the daily administration of timekeepingpolicies and procedures, review and inputting of changes into the HumanResource Information System (HRIS), bi-weekly processing of properly recordedtime for submission to Corporate payroll, and managing monthly, quarterly, andsemi-annual operational bonuses as well as the Annual Incentive Plan forapplicable G&A employees.
Administration andoversight of timekeeping system and payroll submissions
Review employee electronic timecards for accuracy of punches, agent daily approvals, exceptions and supervisor pay period approvals.
Performs sign-off for pay period after supervisor approval of all timecards through time keeping system, prepare and process data extraction from timekeeping system to provide to payroll.
Responsible for compliance of site pay practices and that are being followed at site in accordance with Percepta policies
Ensures that data imports are loading into the timekeeping system, e.g. punch loads, workforce management system loads, accrual balances, HRIS system loads.
Submits work orders as necessary, and contacts appropriate support resources for problem resolutions
Review time off accruals for accuracy and submit discrepancy adjustments as necessary
Research and process all adjustments to employee time data
Enter timekeeping data related to terminations and special payments (vacation payouts)
Perform bi-weekly check register audits to ensure accurate employee payments
Provide service and support to employees for pay related inquiries.
Act as a liaison between Technology and Corporate Payroll in support of timekeeping system
Research and identify any systems issues between several data points which feed data to timekeeping system
Serve as interface with Finance to provide client billing information from timekeeping system
Serve as interface with WFM for trouble shooting and problem solving on any system schedule discrepancies as well as schedule changes and exceptions
Assist in training of new timekeeping users as necessary
Serve as back up for the TKS position in the other locations as necessary to ensure payroll is processed as required in the event of absence
Work on special projects as requested by Site HR and Corporate HR
Human Resources BusinessPartner Support
Perform HRIS new hire entry and set up. Providing new employees with system credentials and aiding new employees with direct deposit, tax withholding, and benefit election questions.
Reviewing for accuracy and inputting all employee changes in the HRIS system.
Work on activities and / or projects as requested by Manager.
Support requests for data extrapolation and other projects as requested.
AA or BA / BS degree in Mathematics, Accountancy, Computer Science, or similar field or equivalent work-related experience preferred.
2 or more years of position related experience required.
Experience in Payroll and Benefits Administration is an advantage.
Strong customer service orientation
Detail oriented with high level accuracy
Strong Mathematical aptitude
Understanding of legal requirements for pay practices in multiple states.
Computer experience, including, MS Excel and MS Word.
Ability to communicate well with other departments, and all levels of management, with minimal supervision.
Exceptional time management skills
Strong attention to detail
Available to work outside normal work schedule when necessary to ensure accurate payroll processing in the event of systems issues and / or delayed input
This position requires a high level of professional integrity.
Employee information must be kept confidential.
Interested applicant must be willing to accept temporary role.
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way.
But don’t take our word for it, check out some of the diversity and women in leadership awards on TTECjobs.com.