About the company
IWG has been at the forefront of the flexible workspace revolution for more than 30 years. We have made it possible for organisations and individuals everywhere to take a new approach to the traditional working day.
We have over 3,400 locations across over 110 countries allowing millions of people every day to have a great day at work.
Our customers are start-ups, small and medium-sized enterprises, and large multinationals. With unique business goals, people and aspirations.
They want workspaces and communities to match their needs. We provide them with choice through our portfolio of brands, covering serviced offices (Regus, Spaces, HQ, Signature and No18), commercial real estate brokerage and managed office solutions.
To process and facilitate all Process Governance requirements as it applies to Process changes and improvements, migrations, acquisitions, and automations.
This includes metrics gathering, generation and analysis and controls implementation.
Responsible for the timely and effective implementation of all governance requirements.
Conducts investigations as necessary to determine preventive actions and drive improvement in the different finance processes.
Coordinate with various teams within the GSC, centre teams and LSC teams as necessary to effectively implement a migration, an acquisition or a process change.
Identify process improvements and deliver agreed process efficiency / effectiveness.
Prepare and analyse Key Reports and Metric dashboards to be made available to all relevant stakeholders.
Maintain and review the key process controls and provide an evaluation of the process effectiveness and risk assessment.
Develop, implement and maintain key automation requirements in the GSC.
Ensure process documentation is complete and up to date.
Escalation of critical issues to manager to help reach a quick resolution.
Required Skills, Experience & Qualifications
At least 5 years in similar experience in processing, automation support or governance implementation.
Experience in accounts payable, billing and accounts receivable processes in a blue-chip multinational environment is a plus.
Accounting Graduate or Equivalent.
Excellent skills in implementing process control and improvement governance requirements.
Strong process root cause and improvement skills.
Excellent written and verbal communication skills.
Strong stakeholder management skills, able to collaborate well with others and teams to attain an objective or project completion.
Self-starter who can work with direction but little supervision.
Solid organisational skills, including the ability to prioritise and multitask in a demanding environment
Team builder. Recognises the importance of the team.
Knowledge of billing, customer payments, collections and / or accounts payable processes is a plus.
Proficient in using various Accounting applications.
Willingness to go beyond the job description to meet business goals.