Business Development Manager
Pasay, Metro Manila, Philippines
4d ago

We’re looking for a high-calibre and accountable Business Development Manager to be a part of our demand generation team focused on the Asia Pacific Market to work remotely in the Philippines.

We’re TTEC

TTEC is a leading global Customer Experience as a Service (CXaaS) partner for many of the world’s most iconic and disruptive brands.

The Company delivers outcome-based customer engagement solutions through TTEC Digital, its digital consultancy that designs and builds human centric, tech-enabled, insight-driven customer experience solutions for clients and TTEC Engage, its delivery center of excellence, that operates customer acquisition, care, fraud prevention and detection, and content moderation services.

Founded in 1982, the Company's 51,700 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other.

What you'll be doing

Looking to be an integral part of the sales cycle? You’ll support and work cross functionally with sales leadership, marketing and sales operations teams.

You’ll drive new leads as well as deliver and communicate an understanding of industry pain points, TTEC proof points, demo content, relevant case studies and thought leadership to challenge the status quo of target account decision makers and influencers.

Upon joining, you'll participate in an intensive training program covering all aspects of the company, product, market as well as a range of high quality, value-added prospecting techniques to secure meeting appointments (SQL’s) for the APAC sales team.

The outcome is qualified interest for Digital Transformation, Digital Products & Services & Customer Experience / Customer Acquisition / Call Centre (care and sales) outsourcing engagements.

This is your opportunity to learn these critical skills that transfer into an incredible career in sales.

What you’ll be doing

  • Generate new sales activity through lead generation for the Australian sales team
  • Work hand-in-hand with sales and marketing departments targeting inbound and proactive outbound prospects and leads
  • Nurture and follow up on warm leads to secure meetings (SQLs) for assigned sales executives
  • Effectively collaborate with assigned sales executives to ensure alignment in strategy and goals to maximise opportunities and sales activity
  • Successfully identify, qualify and close prospects; overcome objections through consultative approach
  • Meet and exceed monthly sales KPI’s and monthly quota of meeting appointment for sellers (SQLs) and Sales Accepted Leads (SALs)
  • Track and manage meetings and opportunities in CRM following standard internal sales processes
  • High level understanding of our solution and product offerings, strong influence and customer centric positioning to drive awareness, curiosity and appointments
  • Participate in targeted marketing events and / or promotional marketing activity
  • About You

  • A team player. You understand that sales is best tackled as a team. You effectively partner with your sales counterparts, utilising their expertise.
  • Passionate about working in a dynamic, high growth environment
  • Self-motivated, and focused hunter who thrives on preparation, execution and exceeding targets
  • Experience working all channels to great effect (Phone, Email, Social)
  • Experience setting up meetings with executives coupled with the know how’ to get past gatekeepers’
  • Able to work independently (This is a Work at Home role)
  • Experience navigating corporate environments to build and develop strong relationships with senior level executives5+ years of experience with BPO, complex technology products, services and solutions (SaaS, cloud, managed series, IT)
  • A proven track record successfully targeting senior level VP / + executives
  • Experienced in developing a contact strategy that uses conversion rates to achieve the required outputs.
  • A proven track record in finding and providing new leads, cold calling and being able to create a level of interest that results in an appointment for the sales person.
  • Experience using CRM for tracking and managing meetings and opportunities
  • Available to work extended hours (early AMs) to best collaborate and learn from global peers
  • Legal right to work in the Philippines
  • Why Us? What we offer :

  • Global career mobility, employee recognition programs, professional development
  • State of the art technology which allows for seamless global connectivity
  • Next Steps?

    To apply please submit your resume and a cover letter outlining why you are an ideal fit for this position and why you are interested in business development and TOFU sales support.

    TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

    We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.

    We make it a point to make sure all our employees feel valued, belonging and comfortable being their authentic selves at work.

    As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way.

    But don't take our word for it, check out some of the diversity and women in leadership awards on

    For more information about TTEC, visit or search #ExperienceTTEC throughout social media to engage in the global conversation.

    Notice to external Recruiters and Recruitment Agencies : TTEC does not accept unsolicited headhunter and agency resumes.

    Headhunters and recruitment agencies may not submit resumes / CVs through this web site or directly to any employee. TTEC, and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC. #LI-GJ1

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