Account Representative
Acquire BPO
Metro Manila / NCR, SG
5d ago
source : Monster

The business is a Market Leader in Lead generation for the International moving Industry in over 60 countries and is expanding rapidly into different Industries and markets In order to facilitate the growth we are looking for 2 experienced B2B Account Managers that are responsible for New business for their assigned industries and countries / Regions

As a Shore Solutions Inc. employee, you are responsible for complying and enforcing policies and procedure designed to achieve information security.

You are also responsible for protecting credit card, personal and / or sensitive personal information that you may handle or process during your employment in Shore Solutions Inc..

A SNAPSHOT OF YOUR ROLEÂ

We are looking for an enthusiastic, ‘out of the box’ thinking Account Manager, to be the day to day contact of our current clients.

You will be the main contact for existing accounts in your portfolio.

Your day could see you : Â

•Upselling to current clients to maximize the lead volume / turnover

•Regular service calls to clients and Build close relationships with existing accounts Emailing clients

•Update the company client’s database

•Preparation of weekly reports for management

•Keep up to date with current industry and competitor activity.

•Negotiate discounts with existing clients

•Credit Management of clients in Portfolio

•Coordinating accounts with different departments (Sales / Finance)

A BIT ABOUT YOUÂ

•Highly developed customer satisfaction focus.

•At least two years’ experience in B2B customer service is required

•At least two years’ experience in B2B credit Management is a plus

•High level of accuracy and attention to detail

•Advanced MS Office skills, plus CRM system experience (Zoho)

•Ability to work independently as well as part of a Global team.

•Possess a proactive, outgoing and ‘can do’ personality who’s not afraid to speak up

•Fluent English (speaking and writing)

•Ideal candidate has experience with Australian and New Zealand market

WHAT SUCCESS LOOKS LIKE

•High customer satisfaction and efficiency rating.

•Excellent feedback from customers.

•Achievement of KPIs.Â

WHAT WE VALUEÂ

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values : Â

•Ambition : Voice and measure your goals.

•Collaboration : Brilliant jerks can be brilliant elsewhere.

•Impact : Do, get it done, create impact.

•Judgement : Make wise judgement calls, putting the team and business at heart.

•Leadership : Continuous improvement starts with independent action.

•Leverage : Do more with less, master the art of leverage.

•Passion : Be positive, bring passion and energy.

•Transparency : A transparent team can help each with other.

Apply at our Ortigas, Eastwood, Shaw, and BGC recruitment centers : Â

  • Mezzanine floor, Robinsons Cyberscape Beta, Topaz and Ruby Roads, Ortigas Center Pasig City
  • Upper Ground Floor Worldwide Corporate Center (WCC), Shaw Blvd., Mandaluyong City
  • Ground Floor Bonifacio Technology Center, 31st Street corner 2nd Avenue, Bonifacio Global City, Taguig City
  • 6th Floor, 1800 Building, Eastwood Drive, Libis, Quezon City
  • We are open from Monday to Friday, 8am-4pm.Â

  • For faster processing, text : QuotAM(space) FULL NAME (space) YES or NO (for BPO experience) (space) BEST TIME TO CALL (ex : I'
  • m available at 9am) send to 09065605043Â

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