The Network / Resident Engineer will assist with the ongoing maintenance and will provide technical support for the operations teams to ensure reliable and efficient utilization of its installed BIG-IP infrastructure.
The Engineer will deliver services onsite at client premises. The specific activities planned for each upcoming month will be identified and agreed upon in a monthly planning session between the designated client sponsor and the Resident Engineer.
Hands on technical experience with and knowledgeable on LAN / WAN operations, Network protocols, UNIX or Linux Operating systems, and / or networking hardware required.
Support experience with enterprise-level corporate customers in production environments preferred
BA / BS degree or equivalent experience
Intermediate understanding of TCP / IP protocols and the OSI model
Understanding of HTTP, encryption and IT security
Proficient with LINUX / UNIX and Windows OS
VLAN setup and implementation
Experience and knowledge of DNS protocol / BIND
Able to work with minimal to moderate supervision
Strong communication, client management, and issue resolution skills
Proven track record in a team environment
Analytical thinker with strong attention to detail
Good communication skills
Must be able to relay technical information (including technical concepts and terminology) to various client / employee levels
Minimum 3-5 years of experience in relevant field
Core Telco Knowledge