Job Description
As a Team Lead, you will manage a Sales Development Representative and an Account Manager. You will be given the autonomy to manage your team's development, growth and performance.
This role will report directly to GrowthDesk CEO.
Responsibilities
Lead the team to achieve revenue and client retention targets for the SKALE Enterprise business by overseeing business development, sales and account management efforts.
New business generation by meeting potential clients to understand needs and providing relevant solutions.
Lead the team to generate, nurture leads and work with internal and external counterparts to develop a sales and lead generation engine for the business
Managing sales pipeline and ensuring sales processes are being followed across the team to to close new business opportunities in line with KPIs
Developing and managing a portfolio of Key Accounts. Be the key point person to enrich key accounts and ensure junior account managers are managing client portfolios well
Setting the project scope, timelines and budget as well as resource planning and activities scheduling.
Working closely with various stakeholders on project related matters.
Overseeing all aspects of the management and operations of the project including those managed by junior Account managers to ensure smooth execution.
Analysing risks and mitigating these in order to ensure that the project is delivered in a timely and cost-effective manner.
Ensuring the project is in compliance with internal guidelines as well as regulatory standards and requirements
Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet.
Coordinating pre-sales and post-sales follow up.
Building strong and collaborative relationships with other internal stakeholders.
Qualifications
Who we are looking for
Minimum 4-5 years of experience in B2B account management / sales or project management role ideally within the Social Media & Ad Tech industry.
Experience covering FMCG and Retail industry is a strong plus.
You enjoy solving complex problems, and have worked successfully in an environment of ambiguity, change and fast growth.
You are able to analyse complex problems, translate strategic objectives into actionable goals and plans, and implement them.
You're willing and able to get your hands dirty alongside your team.
You possess excellent interpersonal as well as written and verbal communication skills.
You possess excellent communication and influencing skills, are organised and able to multi-task.
Additional Information
The Offer
Work with a team that believes in cultivating growth mindset in each and every team member
A role that offers a breadth of learning opportunities and a highly collaborative environment
A flat hierarchy and with a high level of autonomy
We believe in a happy work environment and culture!
Find out more about SKALE Enterprise - https : / / www.skale.today / enterprise /
