Team Leader
Manila, Philippines
8h ago

The Offer

  • Great Team, Great Peers : Work with A-Players
  • Career Growth : Promotions from within the Leadership Development Program
  • The Job

    As a Team Leader you are responsible for :

  • The SENIOR TEAM MANAGER is responsible for managing our team and the accounts that they support. The role will take full ownership of supervising, managing, and motivating team members on a daily basis.
  • Specifically, you will perform the following tasks :

  • Team Management : Manage a team of recruiters with aim of providing professional and personal mentoring, guidance and coaching.
  • To Inspire the trust and respect of each team member and stimulate production within the workplace. To provide training & development, rewards, recognition, and boost motivation of the team.

  • Performance Management : Rally team to meet and progress with performance goals. Manage intraday activities for performance improvement by which the Team Leader and employees work together in a plan to monitor and review team goals.
  • Client Management : Engage with internal and external, offshore-based clients and provide updates on the team and account handled performance and various aspects of operations
  • Requirements :

  • Should have at least 1 year of solid experience in team management and leadership ideally from the following environment
  • BPO / Call Center

    Sales / Insurance Firms with a high degree of client engagement

    Advertising Firms with a high degree of client engagement

    Recruitment / Headhunter Firms with a high degree of client engagement

  • Candidate should display deep knowledge in the principles of operations management, coaching, and counseling.
  • Candidate should exhibit a strong interest in building a career in recruitment process outsourcing (RPO) management
  • The Employer


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