Salesforce and Linkedin Analyst (GRN11801)
Teleperformance
Mandaluyong, Metro Manila
23d ago
  • Job Summary Responsible for driving value and providing financial stewardship to APAC Teleperformance team with salesforce and linkedin (salesnavigator) with analytics, performance assessment and program tracking;
  • cross-functional communication and leadership.

    Duties / Responsibilities Focus will be on reporting utilization, efficiency and improvement of salesforce tracking software and technologies focusing on Salesforce.

    com CRM. Support of Sales Coordination and Training teams will be required.

    Principal Duties and Responsibilities

    Salesforce.com CRM system administrative and analyst duties

    Sales force performance analyses including action plan recommendations.

    Conduct required training to ensure confidence in usage of Salesforce.com / Linkedin / Salesnavigator and adherence to sales methodologies and sales processes

    Constantly evaluate the overall processes of the sales force and produce performance and target reports

    Assist with master data maintenance (customer, surgeons, reps, etc.), system changes and data integration.

    Assist in a variety of related projects as assigned. Qualifications : Expected Areas of Competence :

    Highly motivated, self-starter willing to meet strict deadlines and time constraints.

    Extreme attention to detail with ability to digest, develop and communicate complex analyses.

    Organizationally agile with the ability to flex, clarify priorities and deliver results.

    Demonstrates characteristics of high potential for future developmental opportunities.

    Strong analytical, oral and written communication, teamwork, and organizational skills are essential.

    Understands the broad business perspective and the financial processes that support it.

    Education / Experience Requirements

    Bachelor's degree, preferably including formal studies in business or information systems required.

    1-3years of experience working with Salesforce.com Sales Cloud

    A combination of education and experience will be considered.

    Highly proficient in Excel applications

    Proficient with Visualforce, Workflows, Triggers and Process Builder

    Highly proficient in Salesforce.com,

    Usage of Linkedin (Salesnavigator training can be provided).

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