Software Engineer - Level III
The developer is responsible for design, construction and unit testing of ServiceNow Forms. The candidate will collaborate with Business Analysts and SMES to perform detailed requirement analysis.
The candidate will provide production implementation and post-production support for ServiceNow Forms and other User Experience aspects of ServiceNow.
Design, architecture, maintenance and enhancement of ServiceNow Forms.
Create and maintain the current state of the ServiceNow platform architecture documentation
Gather requirements, analyse the impact of new requirements, and configure the new requirements on the ServiceNow platform as per ITIL best practices.
Develop technical design documents.
Create well-structured test plans and coordinate testing activities, identify, document, and track software defects. Perform and facilitate regression testing of resolved defects.
Translate technical complexities to project stakeholders and make sure they understand the effects of the design decisions on the areas of ServiceNow Platform.
Support ServiceNow upgrades planning and execution.
Participate in the configuration and customizations, as needed, based on customer needs.
ServiceNow Administrator / developer certification / ITIL Foundation certification is preferred.
Knowledge of ITIL methodologies and processes.
Proficiency with HTML, CSS, XML.
Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including SSO, SAML, SSL, Web Services, REST, LDAP, JDBC, ODBC