Operations Analyst - Canada Payments
Wells Fargo
Manila, NCR, Philippines
3d ago

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Wells Fargo & Company (NYSE : WFC) is a leading global financial services company with $2.0 trillion in assets and offices in over 37 countries.

Founded in 1852 and headquartered in San Francisco, Wells Fargo provides asset management, capital raising and advisory, financing, foreign exchange, payments, risk management, and trade finance services to support customers who conduct business in the global economy.

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We also value the viewpoints of our team members and encourage them to be their best.

Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience.

We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo.

It all begins with outstanding talent. It all begins with you. Learn more at our International Careers website.

Market Job Description

About Enterprise Global Services

Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services.

EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website.

About the LOB

The Wholesale International Program (WIP) is a Wholesale Banking key initiative to expand Wells Fargo's global platform by offering in-

country lending, treasury management, foreign exchange and trade services in more than 20 countries through established Global Banking offices.

The overarching objective of the Wholesale International Program initiative is to provide a consistent global customer experience that integrates seamlessly with Wells Fargo's market leading domestic solutions.

About the Department

The Static Team lead will own and manage the day to day activities related to static data processing for the WIP Canada and US Multi Currency Branches.

The scope of this work includes, but is not limited to, the opening and ongoing maintenance of Customer and Account static data in Flexcube.

About the Role

This person is expected to assist in the future transitions of similar workload into this team.

Note : In addition to these functions employees are required to carry out such other duties as may reasonably be required) The responsibilities might include but not limited to :

  • Taking ownership of the static data set up process across relevant systems as required
  • Ownership of investigation case set up and ultimately ensuring clearance of breaks following the investigation
  • Ensure all required reporting tasks are completed accurately and on time
  • Ensure the daily task list is completed and deadlines met
  • Ensure operational risk is being considered for all tasks completed; any incidents are reported and addressed as required.
  • Liaising with team SMEs to ensure requirements are met and adequate testing is completed prior to implementation, when required
  • Full participation in virtual training plans .
  • Work hours : US East Coast Time Zone 9am 6pm

    In Scope of 2 week Required Absence Policy

    Ability to provide holiday support during the below 4 U.S holidays to support Canada Branch :

  • Martin Luther King Day
  • Memorial Day
  • Independence Day
  • Thanksgiving
  • Able to perform work and report on Philippine Holidays if falling on Mondays to Fridays

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