Operations Support Analyst
JLL
Taguig, Philippines
1d ago

Operations Support Analyst page is loaded

Operations Support Analyst

locationsTaguig, Philippinestime typeposted onPosted Todayjob requisition idREQ182932

What this job involves :

At JLL, we put customer and client satisfaction at the front and center of real estate business - #sustainability, #tech and the #futureofwork.

In this role, youll be part of a group that supports operations through the agile management of capacity and process expertise.

Assist in the smooth deployment of team and program objectives with keen change management mindset. Vital tasks include issuing of purchase orders within the contract maximum spend values, updating functional systems used in the group, liaising with stakeholders for progress updates and highlighting of issues, updating third-party systems with compliance documents and managing subcontractors carrying our requests including all associated documentation requirements.

Duties and Responsibilities :

This role is a mixture of customer service and administrative, system-driven tasks

Actively contribute to business success by maintaining expected performance standards

Responsible for effectively using the system and ensuring timely and efficient completion of requests in accordance with the customers requirements

Document review, including collation, distribution and filing according to policies and procedures

Handle queries from customers, clients and engineers related to outstanding and ongoing requests

Liaise with different internal and external groups through e-mail and phone calls

Assist and support customers, clients and stakeholders in the logical troubleshooting of workflow issues impacting their requests

Maintain a collaborative relationship within the team

Provide recommendations for continuous improvement

Sounds like you? To apply, you need to have :

Skill and Experience Qualifications :

Experience in operations is preferred, focused on :

Back-office work

Good verbal and written English communication skills

Proficiency in computer functions within MS Office Suite

Exceptional problem-solving skills and time management

Willing to work on shifting / rotating schedules

Bachelors degree preferred

What we can do for you :

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment.

We will empower your ambitions through our dedicated Total Rewards Program, competitive pay, and benefits package. We will also require you to register in our career site : to capture your details in our system.

To ensure that you progress the soonest with your application please have basic pre-employment requirements ready (NBI clearance, official transcript of records, government IDs, etc.).

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.

We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process.

We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.

We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our .

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy .

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and / or overall selection process you may email us at .

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