For Pooling - Mail Room Attendant (Cebu, NCR, Nuvali, Naga)
Cebu City, Cebu, Philippines
1d ago

JOB SUMMARY This position is responsible for processing incoming and outgoing mail; may weigh and prepare letters and packages for delivery by another source as well as sort incoming mail for inter-office delivery.


  • Delivers mail, packages, copy products and stationary to assigned group / location per daily schedule. Ensures that all packages received / delivered are shipped and / or delivered same day, or alternatively consignee with be advised of next day delivery.
  • Checks daily and replenishes, if necessary, all mail and postage supplies.
  • Audits delivered items with delivery invoices. Approves or rejects deliveries based on inspections. Check for contraband.
  • Ensures all shipped packages are adequately protected against damage.
  • Processes shipment request with vendor, advising package owner of arrangements.
  • Applies appropriate postage amounts and required identification to outgoing mail and packages.
  • Stocks copy rooms and provide first response for copier fleet production needs such as clearing jams (no tool repairs) and determining if a technician is needed.
  • May perform other duties to include but not limited to monitoring on-line production / copy requests, setup of conference rooms for client meetings, and answer telephones in a professional manner, direct calls, and take messages.
  • Performs other duties as assigned.
  • QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

    The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Minimum of 1 - 2 years of related work experience in warehouse, shipping and receiving.
  • College Degree holder of any business / admin course will be a plus
  • Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
  • Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and / or supervisor.

    Ability to effectively present information to an internal department and / or large groups of employees.

  • Comfortable meeting and engaging with new people.
  • Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help.
  • Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.
  • Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations.
  • Requires basic analytical skills.

  • Willing to be assigned in any of the following locations : Cebu, Quezon City, Taguig, Nuvali, Naga
  • Open to working on any shift, including 6-day work schedule, depending on business needs

  • Intermediate skills with Microsoft Office Suite, handheld mobile technologies and applications.
  • Ability to use computer system to record materials received and shipped.
  • Physical ability to assist with warehouse operations. Able to lift 50 lbs.
  • SCOPE OF RESPONSIBILITY Decisions made with general understanding of procedures and company policies to achieve set results and deadlines.

    Errors in judgment may cause short-term impact to co-workers and supervisor.


  • Complete at a satisfactory level all required and assigned HSE training
  • Follow all activity policies and procedures, including all HSE related requirements at all times
  • Participate in all HSE related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc
  • Report any condition which you feel could result in an accident or injury and / or stop work if required
  • In addition :

  • Be aware of and understand all safe work practices and procedures and potential hazards associated with the work environment
  • Maintain and wear at all times required appropriate personal protective equipment (PPE)
  • Apply appropriate material handling techniques at all times,
  • Only operate warehouse equipment and machinery (e.g. pallet jacks, manlifts, etc) if properly trained, qualified and authorized to do so
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