You lead the way. We've got your back.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways.
Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible and we're proud to back each other every step of the way.
When you join #TeamAmex, you become part of a diverse community over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.
American Express’s mission is to be world’s most respected service brand. Global Credit Administration protects American Express' assets by minimizing credit and fraud losses at best-in-class levels.
We utilize outstanding techniques, ensuring compliance with all regulatory requirements, and provide superior service to improve customer and shareholder value.
We will accomplish this by having the most talented teams who are supported by best-in-class capabilities and processes.
As a Collections Associate you will be responsible for building relationships with our customers, whose account payments are overdue, assisting them with their situation and solving their problems to reach a positive conclusion for both American Express and our valued clients.
This role will involve making outbound or inbound calls to our valued customers. The objective of the call is to gain the customers commitment to making payments on their overdue account and enabling them to spend on the card.
Position Summary K ey Deliverables
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.