There is frequent high-level client contact, and you’ll be the face of Mindshare to a major client. You will lead the client relationship while also being responsible for maintaining the quality of contracted services, lobbying additional assignments as well as developing appetite for and building revenues from out-of-scope offerings and value add services.
As Client Leader, you will be tasked with supporting management for the profitable and efficient running of each account through the allocation of resources, process and systems across the portfolio.
REPORTING OF THE ROLE
This role reports to the Associate Exchange
BEST THINGS ABOUT THE JOB
This position affords the opportunity to work for a globally networked client which uses a very robust proprietary marketing-oriented planning framework.
This client is a leading innovator in the industry and thirsty for market-first innovations.
Ability to further your career in markets other than Philippines.
MEASURES OF SUCCESS
In 3 months you would have :
Establish leadership stance among key stakeholders both on client and agency side. To translate the client’s needs into clear direction and leadership for all Mindshare and GroupM resources working on the account.
To become completely familiar with the client’s organizational structure, planning process, marketing calendar and the needs of key stakeholders.
In 6 months you would have :
To be the recognized trusted advisor, execute media first innovations and deliver exceptional ROI for the client.
In 12 months you would have :
To expand the range of non-traditional media investments the client makes, and to be the go-to person for all matters connected to media in the local market.
To continually delight the client.
RESPONSIBILITIES OF THE ROLE
Works with The Exchange team to develop, present and maintain all tactical planning aspects of client’s investment, ensure the best possible value across platform(s) as well as ensure client satisfaction
Serves as a key liaison among various media groups to provide day-to-day direction to implementation groups for the tactical plan
Ensuring correct implementation, optimum negotiations and cost management of The Exchange Program is delivered
Maintains and communicates up-to-date records of the implementation of the plan.
Generate appropriate reporting and analysis (competitive, performance tracking, budget reporting, contact management, marketplace trends).
Constantly seek, identify and implement new opportunity to deliver better business result by working closely with Invention and Leadership.
Supervise and train Supervisor and Executive to deliver the best possible performance
To create, identify key learning & implement best practices.
Fully understanding and interpretation of media system, research, and market data
WHAT YOU WILL NEED
Minimum 3 4 years work experience in business consultancy, market research / analytics or a strategic planning role, of which at least 3-4 years have been spent working on media / communications planning related business.
Media agency experience optional but working knowledge of media planning required.
Highly evolved presentation and facilitation skills.
Experience in managing large projects
Demonstrated experience and success working with the decision makers of organizations.
Significant proven experience of working with multiple stakeholders, e.g. suppliers, advertising / marketing agencies, media owners.
Shows a depth of understanding of the industry, business, brands and consumers in client conversations.
Understands business principles and good practice and perceives issues in both financial and commercial terms.
Excellent communication and negotiation skills
Strong analytical and number skills
Passion for media
Good understanding of media channels, both digital and traditional
Ability to make an impact!