As caring for customers becomes the differentiator that drives consumer engagement and spend, Sitel is advancing its position as a world leader in outsourced customer experience innovation.
With over 30 years of industry-leading experience, Sitel’s 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries.
Combining comprehensive customer care capabilities, leading omnichannel solutions and unparalleled expertise across industries, Sitel collaborates with some of the best known global brands to help consistently deliver outstanding customer experiences.
Sitel is a subsidiary of Groupe Acticall. Visit www.sitel.com to learn more.
SUMMARY OF RESPONSIBILITIES
Handle payroll and timekeeping operations
Ensure that labor cost are recorded accurately and on time
Report exemption and analysis on efficiencies, attendance and leave credits
Ensure that payroll taxes and other mandatory contribution are remitted and on time
Orient and deal with employees on payroll computation
Audit payroll procedure and system
BASIC POSITION QUALIFICATIONS
With experience in payroll process
Keen on details
Can work under pressure and customer oriented
Can work in shifting schedule
With at least one (1) year experience in multi-national and labor intensive environment
Auditing experience preferred
BS Accountancy Graduate or any related course
KNOWLEDGE / SKILLS / ABILITIES
Can handle complaints- and resolve issues effectively
Knowledgeable on labor and tax issues
Know how to use statistical tools to analyze labor ratios and metrics