Technical Support Representative
TTEC
Lipa, Calabarzon, PH
2d ago

We’re hiringand are looking to connect with you to help us deliver exceptional customerservice experiences as a Technical Support Representative withTeleTech in Robinson's Place, National Hwy, Levels 1, 2 and 3, Lipa City,Philippines

Accepting digital applicationsonly for your protection and the protection of our employees :

  • Apply online here at TeleTechJobs.com
  • Via the job chat in the lower corner of the job
  • Or Text TTEC’ to +63 922 110 1170
  • Now, more thanever, how we connect is everything. Our purpose is to deliver humanity tobusiness and it's more relevant than ever before in today’s environment.

    Weknow we’re stronger together, working towards a purpose that matters. AsTeleTech team members we lift each other up, deliver smiles, and supportour communities.

    Join us in our commitment to deliver amazingexperiences.

    As a TeleTech CustomerExperience Champion, You'll Enjoy :

  • Fun, talented and wittyteammates
  • Knowledgeable,encouraging, and present leadership
  • Family-friendlyenvironment
  • Free-spirited,theme-based employee events
  • Diverse andcommunity-minded organization
  • Career-growth and lotsof learning opportunities for aspiring minds
  • And yes all thecompetitive pay, bonuses and benefits you'd expect and maybe a few you didn't
  • What You'll be Doing

    Are you the one that everyonein family comes to when their printer or WiFi is down? Do you just seemto 'get' computers and technology?

    You'll be the difference between acustomer experience being just average or an exceptional one. We'll trainyou to be a subject matter expert in your field, so you can be confident inproviding the highest level of service possible.

    And we trust you already havethe necessary ingredient that can't be taught - a caring and supportive naturethat will shine through as you help customers through some of the moredifficult times in their lives.

    You'll also have a chance to make great newfriends and grow your career in a high-energy, family-friendly atmosphere.

    On a typical day, you'll

  • Consult with customerson products and services to provide the best solutions for their need via avariety of communication channels that could include voice, email or chat
  • Open and maintaincustomer accounts and information
  • Respond to customerinquiries with active listening
  • Resolve customertechnical issues with patience and understanding
  • Identify additionalneeds customers may have and help them to upgrade products or services
  • Positively participatein company events, in team activities, and continuous learning
  • Why You? What You Bring

    Connections areeverything here at TeleTech . That means we connect with ourcustomers, our teammates and most importantly with you.

    And the abilityto connect yourself is what you bring to the table along with the following

  • Exceptionalconversational English verbal and written communication skills
  • Ability to thrive in adynamic environment
  • Customer serviceexperience or customer service oriented skills such as empathy, activelistening, and resolution-minded aptitude
  • Handy with MS Windowsand other computer applications
  • About TeleTech

    We help global brandsprovide a great experience to their customers, build customer loyalty, and growtheir business. We were founded on one guiding principle : customer experiencesthat are simple, inspired, and more human deliver lasting value for everyone.

    Your role brings that principle to life.

    Career Changers WelcomeHere

    Time to change yourcareer? Whether you've spent your career on the admin side in receptionist,administrative assistant, sales or support roles or you've grown in industriessuch as retail, restaurant, hospitality, travel, insurance or financialservices, we believe you have the customer focused skills it takes to join ourglobal associates team.

    For more informationabout TeleTech, visit TeleTechjobs.com or search #ExperienceTeleTech throughoutsocial media to engage in the global conversation.

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