Vendor Incubation Manager
Foodpanda
Manila, Philippines
2d ago

Do you love food and convenience put together? Then you will definitely love foodpanda!

foodpanda brings good food into the everyday, whether delivering on our signature pink bikes or serving insights into the newest food trends and showcasing local favorite restaurants.

We operate in 8 countries in Asia. Through the energy of our riders and the teams in all of our office spaces, we connect lovers of food to our brilliant partner restaurants.

We're changing the way food delivery is viewed and experienced worldwide.

We are operated by Delivery Hero, the global leader in the food delivery industry, processing over 1 million orders everyday and is operating in 40+ markets in the world, with 17,000 employees and approximately 200,000+ restaurant partners.

What’s on the menu for you to do :

  • Ensure vendors understand the basics of the customer journey and deliver good user experience and the tools available to manage their Operational and Commercial performance
  • Hand hold vendors to help them achieve operational compliance. One of the key pillars will be to achieve high fulfilment rate and low delays
  • Implement policies which reward compliant vendors and penalise otherwise in order to achieve desired business outcome
  • Work with product teams to scope-out new feature development on various vendor tools. Rollout out new tools for vendors and work closely with Sales and Account Management team
  • Directly impact the incubation NPS score of vendor partners by ensuring a seamless experience
  • Report every week on current and new projects (hypothesis, implementation, results)
  • What do you bring to the table?

  • Bachelors / Masters degree in Economics, Business, Mathematics, Engineering or any other quantitative similar field from top universities
  • Experience in working with big data sets & optimization problems
  • At least 2 years of work experience in consulting, investment banking or high growth startups
  • You have strong interpersonal skills, work independently and are reliable
  • Strong analytical skills. Loves numbers, see trends and transform them to meaningful insight
  • Open minded and eager to learn even the most minimal detail of the business
  • Willing to question the status quo when needed
  • What we have for you :

    We have a steep learning curve and because of that, not a day is boring here! This is a place for those looking for challenges, learning and fast growth.

    You will experience the start-up environment in a stable global organization

    When food marries tech -it’s just a promising industry

  • We have a vibrant and international team with diverse backgrounds
  • This is a brand with competitive employees in an all hands on deck environment!
  • We recognize top performers, welcome our newbies, and share good food!
  • Competitive package, incentives, allowances, food perks, HMO, and more!
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