Learning and Development Manager
Pointwest Technologies
Marikina City, Philippines
13d ago
source : ictjob.ph


Build, develop, and manage the Learning and Development team, providing expert guidance and specialized knowledge to ensure the identification of individual and organizational learning, development, and / or growth needs, the development of pertinent solutions for these needs, and the evaluation and improvement of these solutions.

Strategy Development

Design a scalable, flexible, and purposeful Learning and Development Strategy that integrates all the following aspects :

  • optimization of systems, processes, and tools;
  • stimulation of a culture of continuous learning, generous mentorship, and infectious curiosity inside and outside the controlled learning environment;
  • creation of a framework of holistic learning and development to ensure productive growth in all aspects of the individual and the organization;
  • substantive contribution to the organization's current and projected leadership, capability, and professional needs;
  • reinforcement of the organization's cultural imperatives;
  • calculation of budget;
  • development of the team's skills and knowledge to proactively meet the needs of both mentors and learners;
  • and alignment with Pointwest's overall business and development strategy.

    Propose strategy-level and management-level learning and development solutions to senior management.

    Involve members of the Learning and Development team in the conception of this strategy.

    Evaluate the effectiveness of the Learning and Development strategy accordingly.

    End-to-end Learning and Development

    Oversee and consult training needs analyses, market needs analyses, and industry trend analyses to identify subjects that are relevant or will be relevant to the growth and function of the employees of the organization.

    Coordinate with other research and consulting groups within the organization to verify the results of analyses performed by the team.

    Monitor the development of training, learning, and development solutions to the identified needs, providing relevant guidance and commentary regarding high-

    level solution design or the solution of a third-party provider.

    Develop training, learning, and development solutions in high-level subjects for pre-management and management level employees.

    Ensure that all training, learning, and development solutions are consistent with cultural imperatives and contribute holistically to the individual and the organization.

    Deliver or supervise the delivery of the discrete or continuous solution, along with the assessment of learning, development, and / or growth.

    Evaluate the delivery of the solution for effectiveness and strategic alignment and improve its design for future or continued delivery.

    Team Management

    Build, develop, and manage a Learning and Development team that proactively identifies training, learning, and / or development needs and designs solutions to fill the gap or empower learners to fill the gap.

    Ensure that the team embodies continuous learning, generous teaching, and infectious curiosity.

    Monitor individual performance, maintain team morale, and provide feedback.

    Document human resource data about team members for review of higher management.

    General Responsibilities

    Keep professional knowledge and expertise up-to-date.

    Track and report useful metrics that will provide internal clients and stakeholders with the information they need to assess performance and demonstrate value / success.

    Reinforce the total human capital management value proposition through close collaboration and alignment with the whole group.

    Perform any other job-related duties as assigned.


    Must possess at least a Bachelor's / College Degree in Psychology, Human Resource Management, IT / computer-related courses.

    A Master's or Doctorate Degree is a plus but not a requirement.

    Candidate must possess at least seven (7) years of work-related experience in training or learning and development and at least three (3) years of management or leadership experience in training or learning and development, all in IT, BPO, and / or software development companies or agencies.

    Must display strategic thinking, effective leadership, and organizational awareness to aid and inspire the Learning and Development team in fulfilling the various training, learning, and development needs of the organization without sacrificing the quality or integrity of their results.

    Must display a remarkable capacity to adapt to constant change, collaborate with persons within and outside the team, and communicate with all direct and indirect stakeholders.

    Must display a receptive and perceptive mind towards advances in technology and keep himself / herself informed of the implications of these advances on the organization and the Learning and Development Strategy.

    Must prove that he / she is subject matter expert in the field of learning and development by demonstrating significant contribution both to the design and the execution of a company's successful learning, development, or growth strategy with measurable results metrics, such as accelerated average increase in leadership capability, technical capability, professionalism, etc.

    Must prove that he / she has experience and success in leading learning and development initiatives in a highly accountable, results-

    focused organization.

    Candidate must be willing to be assigned to Quezon City OR Ortigas Pasig.

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