Customer Service Assistant [Khmer]
Pacific Sea BPO Services
Makati, Philippines
1d ago
source : Bossjob

Job ResponsibilitiesHandles all members’ queries / complaints via Live Chat, social media and other company communication tools in the specific language market.

  • Perform telemarketing or call to establish good relationship with existing and new memberPromotes products and provide quality services to achieve market dominance;
  • Identify clients with specific needs and forward their concerns to the appropriate department, supervisor or manager.Monitor members reactions and competitors activities through daily / weekly reports and submit to immediate superior;
  • Assist the marketing team to disseminate promotion information, persuade members to participate and encourage higher activities via live chats / phone or email communication processJob RequirementsMust possess at least a Bachelor’s / College Degree in any fieldMust be open to working shifts (6.

    00 am - 3.00 pm; 2.00 pm - 11.00 pm; 10.00 pm - 7.00 am)Must be computer literateConversational English skills is neededNative speaker of KhmerAt least 1 - 2 years experience in customer service in any fieldPleasant personality and service orientedAble to work shifting scheduleAble to handle demanding customers professionallyAble to handle work pressure

    Report this job
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form