Our client, a toy company that specializes in outdoor play activities based in Sydney, is looking for a Customer Service / Sales Associate.
This is an exciting opportunity to join our team in Manila to deliver exceptional support and customer service.
Taking all queries from beginning to end - It may come by phone, email, online, or social media sources.
Providing support and troubleshoot working with transport carriers, third-party warehouse team as well as local and overseas colleagues.
Processing of orders and in time become a product expert.
Providing help with the onshore team in other functions of the business such as marketing, sales support, order processing, and ad hoc.
Skills, Experience & Qualifications :
Previous experience in Customer support or sales
Excellent verbal and written communication skills
Experience in excel, data entry, and SAP is an advantage
Passionate in delivering exceptional customer service at all opportunities
Results-driven and team player
A diverse, inclusive, and supportive company culture
Opportunity to collaborate and work with global clients and stakeholders
Great Paid Leave entitlements
Team outings, travel opportunities, company parties / events, and other exciting activities
Exposure to an international environment, working with people across Malaysia, Vietnam, the Philippines, and Australia
Industry and role-related training
Ongoing career opportunities