Customer Service / Sales Associate
AS White Global
Manila
3d ago

The Opportunity

Our client, a toy company that specializes in outdoor play activities based in Sydney, is looking for a Customer Service / Sales Associate.

This is an exciting opportunity to join our team in Manila to deliver exceptional support and customer service.

Responsibilities

  • Taking all queries from beginning to end - It may come by phone, email, online, or social media sources.
  • Providing support and troubleshoot working with transport carriers, third-party warehouse team as well as local and overseas colleagues.
  • Processing of orders and in time become a product expert.
  • Providing help with the onshore team in other functions of the business such as marketing, sales support, order processing, and ad hoc.
  • Skills, Experience & Qualifications :

  • Previous experience in Customer support or sales
  • Excellent verbal and written communication skills
  • Experience in excel, data entry, and SAP is an advantage
  • Passionate in delivering exceptional customer service at all opportunities
  • Results-driven and team player
  • ASW Offers

  • A diverse, inclusive, and supportive company culture
  • Competitive remuneration
  • Opportunity to collaborate and work with global clients and stakeholders
  • Medical benefits
  • Great Paid Leave entitlements
  • Team outings, travel opportunities, company parties / events, and other exciting activities
  • Exposure to an international environment, working with people across Malaysia, Vietnam, the Philippines, and Australia
  • Industry and role-related training
  • Ongoing career opportunities
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