Technical Reconciliation Analyst
Quezon City, PH
14h ago

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Job Description

Job Description Summary

To develop and maintain accurate portfolio information for external clients and internal parties. Responsible for efficient reconciliation of investment portfolios and provision of investigative support to related business units and Portfolio Managers.

This includes timely and accurate comparison of security position, cash balance and transaction and accrual data with that of external parties.

Establish and maintain cordial relationship with various stakeholders including internal and external parties.

Responsibilities :

  • Responsible for accurate and timely completion of assigned reconciliations including;
  • Performing manual reconciliation for processes not included in automation

    Identify and investigate exceptions within established time parameters

    Escalate and work closely with clients and custodian banks to ensure timely resolution of exceptions

    Work within existing procedures and processes ensuring clear and concise documentation is created and maintained.

    Remain familiar with relevant securities industry development specifically those impacting the activities of assigned portfolios and / or internal clients and custodial service providers.

    Recognize lapses on different workflows and recommend / initiate process improvements / control measures

    Mentor junior associates by conducting training and preparing / updating conceptual reference materials

    Provide support to the team as required, to participate in a regular program of industry specific training and interdepartmental cross training to ensure continuity of service.

    Connect with upstream teams to ensure visibility on systemic issues, workarounds, downtimes that may impact reconciliations.


    Bachelor's degree in Business Administration, Accounting, Finance, Economics or any related course

    Two to three years relevant work experience

    CPA / CFA designation is an advantage

    Experience in investment bank / asset management / custody / fund accounting experience

    Basic to average MS Office skills

    Knowledge in third party data platforms such as Bloomberg.

    Competencies :

    Strong analytical ability, communication and interpersonal skills.

    Client focused with the ability to prioritize responsibilities

    Influence and negotiate with team and clients in a sophisticated and demanding business environment

    React quickly and meet tight deadlines maintaining accuracy and thoroughness

    Demonstrate flexibility and initiative in working with management and clients, adapting change strategies.

    Additional Notes :

    Applicants should be willing to report at rotating shift.

    Applicants should be willing to report at Quezon City, Philippines

    If you are ready to unleash your potential, it’s time to start your career with Manulife / John Hancock.

    About Manulife

    Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better.

    We operate primarily as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.

    At the end of 2018, we had more than 34,000 employees, over 82,000 agents, and thousands of distribution partners, serving almost 28 million customers.

    As of June 30, 2019, we had over $1.1 trillion (US$877 billion) in assets under management and administration, and in the previous 12 months we made $29.

    4 billion in payments to our customers. Our principal operations in Asia, Canada and the United States are where we have served customers for more than 100 years.

    With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.

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