Job Summary : Provides administrative support to a department or office location. Provides support for reception and guest services, mail services, phone, meeting rooms and location services.
Essential Duties & Responsibilities :
Arranges escorts as needed. Issues visitor passes and validates parking.
Arranges video and / or web conferencing as needed.
Meters mail. Arranges messenger service as needed. Follows location security procedures for screening inbound deliveries.
Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed.
Education & Experience : HS Diploma or GED required. Prior Front Desk, Concierge, customer service or other hospitality experience preferred.
Communication Skills : Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-
workers, and / or supervisor with a strong, professional customer service orientation. Financial Knowledge : Ability to calculate simple figures such as percentages.
Reasoning Ability : Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations.
Requires basic analytical skills. Other Skills & Abilities : Intermediate skills with Microsoft Office Suite. Ability to work flexible work schedules based on office needs.