Team Lead - GCT Document Management
DSV
Manila, PH
4d ago

SUMMARY

The Logistics Team Lead is responsible for transportation operations for client’s plant / DC and / or group of client locations.

They have operational and financial responsibility for their assigned client(s), and ensure that optimum support and service is provided to the client(s).

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Assists in developing project scope and timeline for assigned location(s).
  • Assists Account Manager & Implementation Mgr. in location startups.
  • Manages ongoing assigned projects.
  • Assists with the growth
  • Recruits and trains Business Support Specialists and assistants
  • Reports on project progress and manages customer expectations.
  • Identifies and quantifies potential supply chain improvements.
  • Accepts accountability for financial performance, customer savings and satisfaction.
  • Develops report(s) that summarizes results, findings and recommendations and present same to management and customer.
  • Manages complex organizational issues involving customer’s various functional areas and multiple plant locations.
  • Achieves sufficient customer satisfaction to justify favorable reference and contract renewal.
  • Manages / works with a variety of supply chain sub-contractors and related relationships.
  • Presents to executive level leadership as needed.
  • Responsible for providing daily operational transportation management support to the customer while supporting the development of solutions to lower the customer’s future logistics costs.
  • OTHER DUTIES

  • Presentation of MBR’s, QBR’s (quarterly business reviews) to the customer.
  • Assists Account Manager in daily tasks for the account.
  • Ability and flexibility to travel as required.
  • Manages carrier relationships and expectations.
  • Performs other duties as required
  • SUPERVISORY RESPONSIBILITIES

  • Recruits and trains Business Support Specialists and assistants as needed
  • Manages and completes on time Personnel Assessments
  • Shares department account goals with the team and maintain assessments planning and development
  • Ability to hold oneself and others accountable.
  • MINIMUM REQUIRED QUALIFICATIONS

    Education and / or Experience

  • College degree in Logistics, business or other related field or experience in lieu of education.
  • 3 years of experience in a Team Lead or related position.
  • SKILLS, KNOWLEDGE AND ABILITIES

    Computer Skills

  • Proficiency with Microsoft Office, Excel, Word, Access, and PowerPoint.
  • SAP experience helpful but not required.
  • Language Skills

  • English (reading, writing, and verbal)
  • Excellent interpersonal and communication skills
  • Mathematical Skills

  • Intermediate
  • Other

  • Knowledgeable in various modes of transportation including but not limited to : LTL, truckload, flatbed, intermodal, rail, air and international
  • DSV Global Transport and Logistics

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