The Logistics Team Lead is responsible for transportation operations for client’s plant / DC and / or group of client locations.
They have operational and financial responsibility for their assigned client(s), and ensure that optimum support and service is provided to the client(s).
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assists in developing project scope and timeline for assigned location(s).
Assists Account Manager & Implementation Mgr. in location startups.
Manages ongoing assigned projects.
Assists with the growth
Recruits and trains Business Support Specialists and assistants
Reports on project progress and manages customer expectations.
Identifies and quantifies potential supply chain improvements.
Accepts accountability for financial performance, customer savings and satisfaction.
Develops report(s) that summarizes results, findings and recommendations and present same to management and customer.
Manages complex organizational issues involving customer’s various functional areas and multiple plant locations.
Achieves sufficient customer satisfaction to justify favorable reference and contract renewal.
Manages / works with a variety of supply chain sub-contractors and related relationships.
Presents to executive level leadership as needed.
Responsible for providing daily operational transportation management support to the customer while supporting the development of solutions to lower the customer’s future logistics costs.
Presentation of MBR’s, QBR’s (quarterly business reviews) to the customer.
Assists Account Manager in daily tasks for the account.
Ability and flexibility to travel as required.
Manages carrier relationships and expectations.
Performs other duties as required
Recruits and trains Business Support Specialists and assistants as needed
Manages and completes on time Personnel Assessments
Shares department account goals with the team and maintain assessments planning and development
Ability to hold oneself and others accountable.
MINIMUM REQUIRED QUALIFICATIONS
Education and / or Experience
College degree in Logistics, business or other related field or experience in lieu of education.
3 years of experience in a Team Lead or related position.
SKILLS, KNOWLEDGE AND ABILITIES
Proficiency with Microsoft Office, Excel, Word, Access, and PowerPoint.
SAP experience helpful but not required.
English (reading, writing, and verbal)
Excellent interpersonal and communication skills
Knowledgeable in various modes of transportation including but not limited to : LTL, truckload, flatbed, intermodal, rail, air and international
DSV Global Transport and Logistics