Program Manager | 1867
Accenture Philippines
Mandaluyong, Metro Manila, Philippines
20h ago
source : Kalibrr, Inc.

Job Description

Accenture’s culture of equality nurtures innovation. We are committed to achieving a gender balanced workforce by 2025. Be part of the future workforce. Join us!

We’re looking for the Program Manager, what does it take to become one?

Think of yourself as the person who is responsible in performing the tasks below :

Onboarding, training, and ramping up the Manila team

Facilitating operational and business reviews

Managing performance issues

Communicating process and system changes

All other issues related to improving and strengthening the contractual relationship

pertaining to the statement of work

Minimum Qualifications

We're looking for an experienced professional with the skill sets below :

  • Experience in Telecommunications (preferably with a Telecommunications / Communications Services company).
  • Experience in managing a NOC / IP Activations environment
  • Experience working with internal groups (e.g., order entry, test & turn-up, sales), and third party client / vendors and LEC's (preferred).
  • Understanding of IP and WAN networking (BGP, Private and Public peering)
  • Familiarity with SDH, SONET, and Ethernet concepts
  • Familiarity with DSL, Peering, IP Transit, Dark Fiber and Wavelengths (DWDM)
  • Knowledge of cabling infrastructure such as patch panels, cross-connects and fiber types
  • Good English written / verbal communication and customer engagement skills Strong focus on providing an outstanding user experience
  • Must be detail-oriented, with strong organizational skills
  • Capable of managing high pressure and short timelines, with the willingness to be flexible
  • Good understanding of statistical process control and process improvement
  • Strong stakeholder management skills
  • Work Location :

    Manila - Global, Taguig City. Shift Schedule : 12MN-9 : 00AM MNL

    The company provides an equal opportunity employment and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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