Customer Service Master Data Specialist (Mandarin)
Henkel AG & Co. KGaA
Makati, National Capital Region, Philippines
24d ago

HENKEL IS FOR THOSE WHO STEP UP. DO YOU?

At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage.

Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths.

If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.

YOUR ROLE

  • Responsible in receiving request from the business local counterparts for Customer creation and updates validation via the database.
  • Coordinates with Local Sales, Finance or Customer Service team via phone, chat or email for verification purposes

  • Responsible for various coordination in gathering the information needed for material master data maintenance in Sap. Includes answering of queries / emails, monitoring of workflows and sending of announcement for activated materials
  • Responsible in timely and accurately submission of various SAP download for price and customer master information
  • Responsible in updating files needed for monitoring such as master data tracker, utilization / productivity tool and attendance tracker and regular documentation update
  • YOUR SKILLS

  • Fluent Mandarin Language skills (oral, written and reading - must be able to converse with native speakers and read documents in simplified Chinese)
  • Proficient in English Communication skills
  • Preferably with 1 Year(s) of working experience in Customer Service or equivalent
  • For Expatriate candidates, working visa will be provided
  • Shift Schedule : 09 : 00 18 : 00, Monday to Friday
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