Contract Support Administrator
Makati City, National Capital Region, Philippines
6d ago

Job ID 58115 Posted 24-Mar-2022 Service line GWS Segment Role type Full-time Areas of Interest Administrative, Legal Location(s) Makati City - National Capital Region - Philippines


  • Onboarding of new team members including :
  • Account set up and orientation (both CBRE and Client systems)
  • oSupport / advise IT Hardware Ordering / Set up

    oOverview of operating model, team and functions

    oOverview / training of onboarding process if any changes + refresh training

    oOwn / maintain team Onboarding manual

  • Maintain CBRE and vendor employees HR lists
  • Maintain all background screening documents for CBRE and vendor employees in SharePoint
  • Maintain all compliance document for CBRE and vendor employees in SharePoint
  • Team Schedule administer process with team and track adherence, share information with HR as required
  • Coordinate regional and global monthly and quarterly management information reports, account Town Hall;
  • Maintain internal audit calendar
  • Provide a proactive administrative support service to the CBRE Senior Management Team
  • Create and update records and databases with personal and other data
  • Provide ad-hoc support to the CBRE Leadership Team
  • Ad-hoc reporting as requested by the Account
  • Relationships :

  • Maintains positive relationships with CBRE team, CBRE Central team and Client to ensure high level of satisfaction
  • Key point of contact for global team
  • Build and maintain relationships with Global Operations team key contacts
  • Communications :

  • Establish when supplier communication necessary (e.g. organisational changes), draft and issue
  • Prepare presentation materials for internal and external presentations
  • Draft / issue new starter announcements
  • People

  • Culture carrier and promotes best practice
  • Demonstrates adherence the company RISE values
  • Other

  • Updating SharePoint as and when required
  • Constantly improve quality, service and efficiency.
  • Qualifications

  • Hold academic passes with at least BS / Bachelor’s degree in Mathematics and English or equivalent.
  • Highly computer literate
  • IT Skills to achieve key tasks and give the business a sound reporting base.
  • Superior written and verbal communication skills with strong oral presentation skills.
  • Capable of working in a matrix environment.
  • A basic understanding of business and customer-facing environments.
  • Been a part of a high-performing team.
  • Customer focus skills with a passion for customer service.
  • Effective communication skills enabling the individual to work with clients, suppliers, and staff at all levels
  • Self-motivated and ambitious
  • Results / task orientated, with attention to detail and accuracy
  • Excellent time management and organisational skills
  • Commitment to continuous improvement
  • Ability to work as part of a team, as well as independently
  • Calm manner, able to work under pressure and with changing demands and priorities
  • Confidential and discrete approach
  • The individual must be willing to undertake travel as the role / business requires
  • Customer Service
  • Communication
  • Integrity
  • Attention to Detail
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