Korean Chat and Email Support
J-K Network Services
Taguig City, Philippines
2d ago
source : Jobs Bulletin

Company Profile :

A multinational company providing vast customer service support in IT industry to ensure clients satisfaction and quality services are delivered.

Position : Korean Chat and Email Support / Game Support Representative - Non voice

Industry : IT / BPO Company

Salary : P 80,000 NET

Work Schedule : Midshift (11 AM- 8 PM)

Requirements :

  • Native Korean fluent in English
  • Filipino fluent in Korean and English language
  • Bachelor’s degree graduate of any field
  • With knowledge or interest with video / online games
  • CSR experience is a plus but not required
  • Willing to work in Taguig City
  • Responsibilities

  • Responsible in providing assistance to the clients via chats and emails
  • Provide effective solution to client inquiries regarding video games in a timely manner
  • Assist clients regarding their gaming accounts
  • Ensure to provide quality customer support to clients
  • Recruitment Process : 1.HR Interview

    2.Essay Exam

    3.Operations Manager Interview

    4.Client Interview

    5.Language Assessment with Operational Manager

    Step 2
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