Senior Delivery Manager
Sun Life
Taguig City, National Capital Region
1d ago

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self.

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Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description : JOB PURPOSE


The position identified is responsible for driving the delivery for the Group and Pension programs at the regional level for Asia.

Projects will typically use the Agile and SDLC methodology. The position also has project management, people management and R&D responsibilities.

Job description (heading) / Description du poste (titre)

  • Ideally 2-3 Sentences
  • Preferred skills (heading) / Compétences particulières (titre )

  • Bulleted List
  • Qualifications (heading) / Compétences (titre)

  • Bulleted List
  • Responsibilities (heading) / Responsabilités (titre)

    Delivery Management

  • Drive the Group and Pension program to a successful completion on time and on budget with high quality
  • Manage the various stakeholders from business and IT
  • Develop and maintain road maps and capability development plans
  • Ensure consistency of delivery and architecture across countries
  • Identify program and project vision, objectives and risks
  • Define program and project scope, deliverables and roles and responsibilities in collaboration with stakeholders and business partners
  • Ensure that standard and best practice program and project management processes are applied to consolidate, plan, and execute initiatives with high complexity, risk and often multiple underlying project initiatives.
  • Ensures that appropriate and effective escalation processes are defined.
  • Vendor contracting and management.
  • Ensure business priorities are understood.
  • Track service metrics and ensure IT services meet service level requirements.
  • Ensure Program of Work is timely updated and submitted based on the agreed schedule with Finance.
  • Project Management

  • Serve as an escalation point for project managers
  • Ensure projects are delivered on time, on budget and with required quality
  • Lead the project concept phase
  • Facilitate the work of the team to deliver the project objectives
  • Identify, analyze and prioritize project risks and impact of risks on the project
  • Comply with organizational Project process and documentation requirements. Project Planning and Project Management across all nine Phases of the SDLC
  • Inform the Resource Manager in their area of their resourcing plans
  • Plan budgets for resources, equipment and vendors
  • Assigns tasks to team members in cooperation with their resource managers and considering their subject matter expertise and / or development needs
  • Manage change within the project
  • Balance time, cost, quality in order to meet the objectives of the project
  • Seeks direction and support from the steering committee to approve change, resolve issues, address risks, or to take corrective actions when necessary
  • Provides ongoing status reports as required by the project (to the team, to the sponsor, to other members of management)
  • Liaison between project team and steering committee
  • Integrates all aspects of the project (e.g. business and technical)
  • Summarize project effort and cost statistics at the conclusion of the project
  • Review with the project team opportunities for improvement on future projects and publish it in the Project Repository so others can benefit.
  • Resource Management

  • Acquire, develop, manage, and mentor resources within the team
  • Oversees daily activities and provides guidance to resources as necessary
  • Forecast resource demand and manage supply
  • Cascades all policies and procedures, strategies, information and other concerns to all reporting staff.
  • Develops and executes employee development plans
  • Conduct Performance Evaluations for team members and manage high and low performers appropriately
  • Ensures productivity and utilization of staff and general performance
  • Research & Development

  • Keep abreast of latest trends in technology by regularly surveying market landscape for solution insights, direction, vendors, and methods to assess their viability for use within the enterprise
  • Develop prototypes to potentially use these solutions in the enterprise
  • Participate in the conceptualization and implementation of the initiatives driven by the organization.
  • Job Category :

    IT - Application Development

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