This Is Your Chance!!! We Are Now Hiring For Operations Supervisor w/ GDS Experience!!! Be One Of Us!!!

NeksJob Philippines

Greater Lagro, National Capital Region (PH), PH

1d ago

Operations Supervisor with GDS Experience l Pasig City Site

Compensation : 50,000

Job Description :

Responsible for direct supervision of 15-18 agents

Responsible for the attainment of client set goals, efficiency targets and overall team performance

Performs consistent and effective coaching sessions to address performance gaps

Analyzes agents performance and develops action plan to bridge gaps

Conducts regular performance management to improve challenged members of the team

Required Skills :

GDS Experience (Global Distribution System) 1 year Sabre experience

Candidates must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate or Bachelor's / College Degree in any field.

Open to shifting, flexible in terms of work hours, and working on holidays

Strong performance management background

Excellent coaching skills

Can work under extreme pressure

Possess above average English written and verbal communication skills

With demonstrable track record in achieving targets and improving agent performance

Service and customer-focused

Strong analytical skills; very detail-oriented

Strong decision-making and problem-solving skills

Knowledgeable in call center tools and processes

Please email your resume to michelleprohibido gmail.com with the position as the subject line

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