Call Center Agent
Pan Asia Resources PH
Taguig, Philippines
3d ago
source : Bossjob

Manage large amounts of inbound and outbound calls in a timely manner Follow communication scripts when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and / or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal / team qualitative and quantitative targetsOpen for High School GraduateWith or without BPO experience Good both in Oral & Written communication Open for Shifting schedule Can start immediately

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