Systems Engineer
NICE inContact
Fort Bonifacio Global City, Philippines
4d ago

The Systems Engineer manages, deploys and maintains NICE inContact's Corporate systems, SANs and supporting environment. This position manages, deploys and maintains all aspects of the Microsoft Windows Server 2008 R2 and 2012 R2 environments, including DNS, FTP, IIS, Active Directory, and other server applications.

They are also responsible for the management, deployment and maintenance of all hardware in these environments. The Systems Engineer will also be responsible for managing, deploying and maintaining all hardware and software in the production environment.

One of the primary responsibilities of the Systems Engineer is the evaluation, testing and deployment of new software and hardware.

This individual will clearly outline the level of risk associated with a deployment and work to mitigate risk prior to a production release.

They will be responsible for consolidation using different virtualization platforms and ensuring data is protected and recoverable.

They will work with the Systems Administration team in varying capacities to ensure an excellent working environment for NICE inContact employees

As a Systems Engineer, a Typical Day Might Include the Following :

  • Manage and deploy Windows Domain and Active Directory environment.
  • Installing Operating System software.
  • Set up and maintain server system and file security.
  • Manage Labs software, hardware.
  • Monitor and optimize performance of servers.
  • Maintain documentation of server equipment.
  • Work with vendors to troubleshoot problems and RMA parts as needed.
  • Evaluate / recommend new products and services.
  • Manage and deploy machines to virtual environments. (VMWare and AWS)
  • Manage Redhat Linux installations
  • To Land This Gig You'll Need :

  • Bachelor’s Degree in Computer Science, Business Information Systems or related field or equivalent work experience required.
  • Management of VMware and AWS environmentsPreferred certifications : MCSA (Windows Server)Preferred certifications : MCSE4+ years working in a Windows 2008 R2 and 2012 R2 server environment4+ years working with Windows XP or 7 in a Windows 2008 R2 or 20123 R2 domain4+ years managing and deploying Windows domains, Active Directory and DNS4+ years managing and deploying virtual environments4+ years managing and deploying Windows 2008 R2 and 2012 R2 servers4+ year installing / configuring server hardware and OS3+ years of SAN deployment and administrationExperience successfully working under time constraints and deadlinesExperience working within a team of IT professionals;
  • taking and following direction and completing tasks and assignments in a timely manner with a positive attitude

    Bonus Experience :

  • Configuration and management of HP hardware
  • Management of VMware and AWS environments
  • SAN deployment and administration
  • Linux administration
  • Deploying servers and applications using Chef
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