Sourcing Leader
Cielo
Manila, Metro Manila, Philippines
5d ago

Job Description

The Sourcing Leader is responsible for increasing sourcing efficiency and client satisfaction by partnering with client teams to drive the necessary outcomes to meet goals.

This person will lead a functional group that will support and enable sourcing and recruitment outcomes.

Responsibilities :

  • Manage flexibility and scalability within the team by managing and allocating resources (Sourcers, Interviewing Specialists, Recruitment Specialists, Talent Acquisition Coordinators, Seniors, Associate Managers etc.
  • across the dedicated recruitment support / leveraged teams to support the sourcing and recruitment work of our client services teams.

  • Develop and track productivity metrics to ensure the team is able to meet Service Level Agreements (SLA).
  • Lead hiring, management of, and career development for the sourcing support team in a variety of recruiting support roles.
  • Provide leadership, inspiration and coaching to the team.
  • Manage the process and technology effectiveness for the department, ensuring a consistent client and candidate experience.
  • Review sourcing trends and opportunities, determine variability and business impact and develop recommendations and / or alternatives by applying structured analysis of various types of data.
  • Lead the development and delivery of training for team as well as support for client teams to increase operational efficiency, compliance, service and overall client satisfaction.
  • Lead change management initiatives when new process and procedures are launched.
  • Establish regular communications with team members, such as 1-1 meetings, team meetings with established agendas or other regular touch points.
  • Drive the team to develop comprehensive, strategic hiring strategies including passive candidate outreach, recruitment marketing plans and utilization of cutting-edge sourcing and recruitment technologies.
  • Analyze and troubleshoot operational issues for processes and develop action plans to remedy.
  • Drive best practice sharing and adoption of operational excellence. Use deep subject matter expertise to hardwire new sourcing resources and ways of working consistently through the organization.
  • Communication of progress, risks, expectations, timelines, milestones and other key project metrics to Service Delivery leaders and team members.
  • Showcase a high level of understanding and become engrained in the organization including relationships with key stakeholders, organizational structure to further demonstrate We Become You .
  • Lead and drive strategy and consistency of sourcing processes and procedures for North America. - Resource on industry trends, new technology, talent intelligence, latest and greatest in sourcing for Cielo globally.
  • Helping design and set strategy for sourcing teams globally.
  • Defining What Good Looks like for all levels of sourcing : Entry Level Sourcer 1, Sourcer 2 in global delivery centers, Sourcing Strategists.
  • Develop training curriculum, working with our Delivery Leads and Learning and Development team to deliver to ensure our teams are versed in tech, process and solutions.
  • Working with People and Culture, establish clarity between the many sourcing roles we have establishing competencies, SLAs, Outcome based objectives and performance expectations for Sourcer 1, Sourcer 2 and Sr Sourcer.
  • Additional duties as assigned.
  • Experience

  • Minimum of 5+ years in talent solutions or project management required.
  • Education

  • Bachelor’s Degree Required.
  • Functional / Technical Knowledge, Skills and Abilities Required

  • Analytical and problem solving skills with lens to Return on Investment (ROI).
  • Ability to establish trends / opportunities, determine variability and business impact and develop recommendations / alternatives by applying structured analysis of various types of data.
  • Experience with action planning and execution of action planning : measure effectiveness of models and process, tailor updates / amendments based on portfolio / client needs.
  • Concentrated understanding of continuous process improvement methodology and has implemented process improvement initiatives in the past.
  • Experience using recruitment technologies such as Applicant Tracking Systems (ATS) and social media tools.
  • Proficiency with Microsoft Suite (Excel, Word, PowerPoint, Outlook, Visio).
  • Additional Information

    All your information will be kept confidential according to EEO guidelines.

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