The Business
Human Capital and Benefits
High-performing institutions cultivate and grow talent, carefully balancing costs and rewards. From employee benefits to executive compensation, we take a rounded perspective, based on leading-edge thinking, data, analytics and software, unearthing new ways to motivate people, foster well-being and implement solutions that work.
The Role
Performance Objectives :
Metrics Reporting and Analysis
Maintain current metrics reporting tools and templates and identify areas for improvements
Work with report users to evaluate the quality and completeness of the tools and templates
Collect input data from functional owners / different sources
Generate reports following an agreed schedule
Analyse the reports and provide commentaries, as appropriate
Facilitate the review of the reports prior to publication
Present the reports to stakeholders, as necessary
Project Management
Perform a technical / functional project role, as needed
Develop and / or improve reporting templates
Work effectively with a matrix project team
Monitor regularly project cost versus budget
Track risks, issues, and escalate, as necessary
Provide periodic status updates to stakeholders
Prepare for and provide assistance to the Project Manager in conducting regular meetings with stakeholders
Attend project meetings on behalf of the Project Manager, as may be required
Communication and Change Management
Work with H&B team to develop and roll out email announcements, teasers, and other communication collaterals
Support the implementation of new initiatives via project roadshows in team meetings and town halls
Excellence
Contribute to improving the tools and processes, and providing solutions to meet the country and process teams’ and operational efficiency needs
Ensure all documentation and deliverables are securely managed and saved on appropriate internal client sites (e.g., TCT)
People / Clients
Build and maintain good relationships with WTW Country and Process Teams and Local Country Stakeholders with whom you are working with
Manage priorities, escalations, and provide timely resolutions
Ensure timely response and communications to team requests
Financial
Assist with ongoing operational improvements of the process and tools
Working within tight deadlines; balancing time across multiple, simultaneous projects that may involve different procedures and project team members
Collaboration with a global team, including taking accountability for quality and on-time delivery of own work and involving other team members when appropriate
Experience in managing multiple stakeholders and working across geographic boundaries
Ability to understand and interpret data and translate into reports
Ability to work in a team as well as independently
Strong communication and presentation skills
Effective collaboration and problem-solving skills
Proficiency in MS Office applications such as PowerPoint and Excel
Knowledgeable in Power BI and similar tools is a plus
Ability to collect, organize, synthesize data and summarize findings
Ability to accept, direct, and perform responsibilities and work assigned as a project team member in support of the overall project
Experienced in creating comprehensive / various types of reports
3+ years of reporting experience