The Manufacturers Life Insurance Company
Quezon City, PH
6d ago

Job Description :

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Job Description

  • Record technical issues and solutions in logs
  • Install desktop applications to meet user needs
  • Guide users with simple, step-by-step instructions
  • Learn and develop skills in information technology to include but not limited to hardware & software troubleshooting, networking of computers, audio / visual setup & asset management
  • Develop skills to communicate with IT professionals who specialize in Deskside Engineering and End-User Services
  • Assist staff in performing system backup and maintenance functions.
  • Assist in installation of PC hardware and software.
  • Assist in network and hardware troubleshooting.
  • Assist in performing preventative maintenance.
  • Assist Deskside Engineer (or designee) with current projects.
  • Perform special projects as determined by the Lead.
  • Assist in updating user and technical documentation.
  • Gain hands on practical experience to the full gamut of Deskside roles and responsibilities.
  • Run calls to troubleshoot desktop problems for Macintosh and PC computers.
  • Apply
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