Korean Customer Care Support (Php 80&000 - Php 90&000)
J-K Network Services
Pasay, PH
5d ago
source : Bossjob

Company Profile : One of the biggest business process companies around the world that provides quality and efficient healthcare solutions to many patients and businesses.

Korean Customer Care Specialist

Industry : BPO

Location : Pasay City

Salary : P 80,000- P 90,000

Work Schedule : Dayshift, Weekends off

Benefits :

  • Visa Processing for Expats
  • HMO (Medical Insurance)
  • 13th month pay
  • PAID Vacation, Emergency and Sick Leaves
  • Government-mandated benefits (SSS, Philhealth & Pag-ibig)
  • Performance based incentives
  • Outstanding career development opportunities
  • Work-life balance
  • Job Duties :

  • Effectively communicate product information to customers through email, phone and other digital communication platforms
  • Maintain accurate and updated records of customers information
  • Provide immediate resolution with compliance with the standard responses
  • Respond to inquiries related to product information and pricing, product quality complaints, adverse experiences and more
  • Recruitment Process

  • Initial interview
  • HR Interview
  • Client Interview
  • Job Offer
  • Korean National present in Philippines
  • Open to Tourist and Permanent Visa Holders
  • Filipino with business level proficiency in Korean
  • Must have Customer Service or BPO Experience
  • At least 2 years in College
  • Knowledge of medical and clinical terminology is an advantage
  • Can start working asap
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