Technical Support Advisor (Consumer Electronics Account) | Earn up to 30K and 20K+ New Hire Bonus*
TDCX
Taguig City, Philippines
6d ago
source : ictjob.ph

Are you a customer service rockstar who wants to be part of a pioneering team for a popular consumer electronics brand ?

Are you passionate, driven, and can deliver outstanding customer service experience?

We are looking for a Technical Support Advisor to join our growing family. Come home and start your #BeHappier journey with TDCX today!

Top reasons to work here :

  • Above-industry average salary
  • Group life insurance starting on Day 1
  • HMO benefits on Day 1 + one (1) free dependent after 6 months
  • Monthly performance bonuses upon regularization (up to 30% of basic pay)
  • 25% Night differential rate (higher than the industry average!)
  • 15 Sick Leave credits with cash conversions
  • 15 Vacation Leave credits with carry over
  • Premium & Instagrammable workspaces
  • Free overflowing coffee and cookies
  • Learning courses to help you grow
  • Career development programs
  • Engagement activities like free food day, raffles, birthday treats, anniversary gifts, contests and much more!
  • What is your mission?

    As a Technical Support Advisor , you will be working with our Consumer Electronics Account to deliver #happier customer experience through phone.

    You will act as frontline staff to answer incoming calls, respond to customer inquiries and resolves the concerns and / or complaints

    Who are we looking for?

  • Completed 2 years in college
  • Must possess at least 1 year of BPO experience with 6 months in a technical account
  • Good understanding of consumer electronics products
  • Solid technical and diagnostic skills with tested problem-solving skills
  • Strong verbal and written English communication skills
  • Amenable to work rotating shifts
  • Can work in Ortigas Center, Pasig City
  • How to Apply?

    Walk in. See us at our recruitment hub and enjoy a one-day hiring process! Bring your updated resume, valid ID, and tons of awesomeness!

    Ortigas

    21F Robinsons Cyberscape Gamma, Ruby Road, Ortigas Center, Pasig City

    Monday - Friday, 9AM - 6PM

    Online. Send your application through Jobstreet and expect a call from our Talent Acquisition team within 24-48 hours.

  • Terms and conditions apply.
  • Apply
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