As a Customer Service Professional, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands.
Answering incoming calls from customers
Resolving customer inquiries / requests
Developing and maintaining accurate files
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various client-based tools and applications for customer management and servicing
Providing cutting-edge service in a friendly, confident and knowledgeable manner
Excellent communication skills is a must.
Has good customer service orientation
Has good communication and interpersonal skills
Has good analytical skills
Knowledgeable in MS Office and internet browsing
Exciting Performance Bonuses & Account Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits