Customer Service Representative
Royal Recruiter
Valenzuela
1h ago

Customer Fulfillment associates are responsible for ensuring that customer's orders are fulfilled in a timely manner. Successful Talent demonstrate a strong attention to detail, are highly organized, and customer service orientated.

Responsibilities

  • Read and decipher purchase orders.
  • Locate and pick merchandise from shelves and storage areas.
  • Confirm merchandise information matches that of the purchase order.
  • Inspect the merchandise for damage, flaws, and irregularities.
  • Pack the merchandise for delivery or collection.
  • Communicate clearly with customers and coordinate with colleagues as necessary.
  • Provide feedback on the efficiency of the customer service process.
  • Requirements

  • Previous experience in customer service or merchandising role.
  • Team player with a collaborative spirit and positive mindset.
  • Accuracy and speed in executing assigned tasks with strong attention to detail.
  • Physical ability to regularly lift heavy items and stand for long periods of time.
  • Excellent verbal communication and organization skills.
  • Ability to stay calm when customers are stressed or upset.
  • Ability to effectively communicate and present information to customers and colleagues.
  • Basic math functions such as addition, subtraction, multiplication, and division.
  • Self-starter, able to work independently with minimal supervision and as part of a team.
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