Business Support Manager
Right at Home UK
National Office
3d ago
  • Due to a recent period of outstanding growth, we are looking for an ambitious Business Support Manager to join our highly talented Right at Home UK management team;
  • who, working closely alongside the wider National Office team, would have a very diverse role mentoring and supporting a mixture of new and established Franchise business owners across the UK.

    We’re a professional, friendly and dynamic team who work hard and play hard. Dedicated to supporting our valued business owners across the UK, we are extremely passionate about the work we do.

    This combination makes us an inspiring and fun place to work and plays a big part in our success. As we are a national award-winning brand, we are absolutely determined to be the best in class, and we recognise that being an industry leader comes with a responsibility to remain at the top.

  • Excellent salary up to £45k depending on experience
  • Car Allowance
  • A company Pension and MediCash
  • An opportunity to become recognised as the best
  • An inspiring and fun place to work; within a great working environment
  • The ideal candidate will live in the north of England and able to travel to our office based in Crosby, Liverpool. They will have had experience in a similar capacity within a fast-moving industry;
  • and most importantly have the attitude and desire to be the best in our sector!

    To be a strong candidate for the position of Business Support Manager you MUST be able to demonstrate :

  • A strong determination to be the best you are highly determined, driven and ambitious. You’re a team player whose goal is to leverage our Franchise business owners’ success and returns
  • You have a real grasp of the workings of a business operationally and can mitigate, and ultimately resolve, business pain points with the demonstrable ability to use creative and lateral thinking to find a solution that supports our Franchise business owners
  • Superb communications skills and natural ability to form strong relationships mean that you have a demonstrable track record of growing businesses through creative thinking
  • Excellent knowledge and understanding of at least one of the following : Marketing, Finance, Recruitment, Business coaching or Mentoring
  • You are a Manager who can excellently develop / manage relationships excellently with Franchise business owners and work well under pressure;
  • thriving in a busy and fast-moving organisation

  • Ability to undertake regular and increasingly productive site visits to ensure our business owners benefit operationally from your support, initiatives, enthusiasm and energy
  • Your ability to hold responsibility for the success of individual business owner’s support - through effective motivation, strategies and financial planning
  • To be a strong candidate for the position of Business Support Manager it is DESIRABLE that you are able to demonstrate :

  • A strong determination to be the best you are highly determined, driven and ambitious
  • You’re a team player whose goal is to leverage our Franchise business owners’ success and returns
  • You have a real grasp of the workings of a business operationally and can mitigate, and ultimately resolve, business pain points with the demonstrable ability to use creative and lateral thinking to find a solution that supports our Franchise business owners
  • Superb communications skills and natural ability to form strong relationships mean that you have a demonstrable track record of growing businesses through creative thinking
  • Essential and desirable skills :

  • Self-starter with a strong attention to detail and a demonstrable track record of managing multiple projects / accounts successfully
  • Understanding and genuine enthusiasm for coaching, supporting and motivating business owners to reach their fullest potential
  • Commercially minded you must be able to highlight opportunities in both B2B and B2C environments
  • Ability to develop, and deliver, first class training to our business owners
  • Proven business acumen and commercial skills / awareness; ideally with experience in managing and supporting SME’s
  • Excellent organisational and prioritisation skills; along with excellent written and communication skills; including Word, PowerPoint and Excel
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