This is a dynamic role responsible for Contracts and Procurement RtP operational activities supporting Retail business in Canada, US and Mexico executed in GSAP ERP System.
The individual is responsible for the efficient and timely transactional processing of materials, services and requisitions in support of the Retail business.
Portfolio might also include creation and management of several Operational contracts.
As an individual contributor, the Retail Support Analyst is responsible to liaise and collaborate with various levels of stakeholders to address inquiries, resolve issues on a timely manner and establish preventive action plans moving forward with focus on addressing root causes.
The role also conducts data analysis and presentations to support the Line Manager, Operations Excellence (OE) team or other relevant groups.
The Analyst will conduct deep dives into root causes and perform other analysis on a regular basis to drive Continuous Improvement with focus on creating capacity, increasing automation and stakeholder training.
The Retail business is an exciting and very customer-focused area that is projected to grow across the Americas. This role presents a unique opportunity to learn about and contribute to this exciting part of RDS.
ex. CI Projects, Focal in Visual Management Board or KPI Analysis, Emergency Response Team etc.)
Start Something Remarkable
Shell Business Operations (SBO) Manila is focused on driving excellent corporate performance in Finance, Human Resource, Customer Service, Order-to-Delivery, and Contracting and Procurement.
We enable Shell to operate in a global-competitive and ever-changing business environment.
A career in Shell will offer you remarkable opportunities for growth, true experience across different business areas and the tools you need to discover and develop your skills within the energy industry.
We’re looking for qualified individuals with the drive to create significant business impact, as well as to collaborate with a team of professionals with diverse backgrounds.
If you are a great team player, possess superior communication skills and problem solving abilities, join us and see the impact that you can make across our global business.
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