Salesforce Architect
Capgemini
01, PH
5h ago

Salesforce Lead / Architect

Responsibilities :

  • Offers best practice advice and recommendations to clients often extending beyond Salesforce to topics around overall systems architecture and CRM strategy
  • Leads technical requirements gathering and / or design workshops for complex projects
  • Provides overall Salesforce technical expertise
  • Provides overall systems architecture expertise in order to relate to and build upon existing client environments
  • Architects creative solutions that solve our client’s business and technical problems
  • Leads and facilitates project discovery to define business, functional, and technical requirements
  • Defines business processes using CRM & SFDC best practices
  • Develops data integration, migration and deployment strategies
  • Builds & Deploys Salesforce solutions
  • Lead Proof of Concepts and technical solutioning
  • Manages and mentors junior team members
  • Works with clients to understand their needs, provide meaningful solutions and build strong relationships
  • Requirements :

  • 8 to 10 years of experience in managing medium and large scale Salesforce implementation and support projects
  • Good knowledge of Salesforce Sales Cloud, Service Cloud & Marketing Cloud
  • Excellent Customer Interaction / engagement skills
  • Good team management skills
  • Good problem solving skills
  • Experience working in an IT services / consulting firm is highly preferred
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