Information Technology Services Administrative Manager
Marymount University
Main Campus
1d ago

SUMMARY

The Information Technology Services (ITS) Adminstrative Manager provides general administrative support to the ITS management team and provides first-level Help Desk support during peak periods.

The manager will work closely with the Associate Vice President and Chief Information Officer to ensure the department is staying within budget and maintaining its obligations to place equipment orders and process invoices in a timely manner.

This position coordinates and / or manages special projects or functions, and processes all equipment orders, purchase requisitions, and supplier invoices for the department using Workday.

Drafts general correspondence and generates budget reports for managers’ review. Coordinates the meeting calendar for the Associate Vice President and Chief Information Officer.

Direct Supervisor

Associate Vice President and Chief Information Officer

No. Direct Reports 0

Target Weekly Hours 40

Location Main Campus

Benefits Eligibility Yes

MAJOR DUTIES AND RESPONSIBILITIES

  • Primary point of contact with the University Information Services office.
  • Monitors and tracks department budgets and expenses daily. Makes recommendation to the CIO accordingly.
  • Prepares purchase requisitions, invoice requests, etc. within the Workday system.
  • Ability to prepare financial and departmental reports upon request to be used for high level Cabinet presentations / reports.
  • On an as-needed basis, provides first level Help Desk support by answering telephone calls, responding to support tickets via email, and providing occasional in-person technical support.
  • Onboard new employees preparing for their arrival to the office and ensuring equipment and accounts are prepared and ready for use.
  • Train new employees on the Workday application as well as business expense processes and policies. Also provide orientation to other internal ITS systems.
  • Perform simple website and social media updates.
  • Supports special projects and functions as assigned.
  • OTHER DUTIES AND ASSIGNMENTS

  • Performs other duties as assigned.
  • Education

    Bachelor’s degree (BA, BS, etc.) preferred.

    Experience

    2 to 3 years of budgeting and administrative support work. Ability to prioritize multiple projects for the CIO.

    Licenses or Certifications

    None.

    Financial Responsibility

    Makes financial assignments (e.g., cost centers for vendor invoices) within accepted accounting guidelines, generates financial reports, monitors purchasing decisions, etc.

    Supervision

    May supervise and / or provide guidance to others regarding procedures, scheduling, budget status and Workday application usage.

    Possible supervision of student workers and interns.

    Special Knowledge

    Microsoft Office product suite including proficiency in Excel, Word and PowerPoint. Effective communications and interpersonal skills.

    Ability to manage projects and multi-task.

    SPECIAL WORKING CONDITIONS

  • None
  • Marymountprovides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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