Shopee Xpress - Fulfillment (Hub Lead) - MINGLANILLA

Shopee

Manila, Philippines

3d ago

Job Description :

Manage the day to day operations within the hub using the daily performance report, track record of high performance and team improvement

Ensure procedures and regulations are enforced

Dispute resolution within and outside the team

Lead team briefing, weekly meeting with staff, regular meeting on team performance

Continuously improve the key performance indicators (KPIs) of the staff on productivity, quality, service level, and stakeholder satisfaction

Improve internal process between the hub and the rest of the Operations team, in order to improve SLA

Requirements :

Bachelor's Degree or higher in related fields

Has held a leadership role in a division or team, within a warehouse or hub environment

Experienced in e-commerce fulfilment

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