Citco Fund Services is a division of the Citco Group of Companies and is the largest independent administrator of Hedge Funds in the world with offices in Amsterdam, Bahamas, Bermuda, Cayman Islands,
Cork, Curacao, Dublin, Halifax, London, Luxembourg, Malvern, Miami, New York / New Jersey, Toronto, San Francisco, Singapore and Sydney.
Citco Fund Services (Curacao) B.V. has been operating since December 1994 and has established itself as the market leader in hedge fund administration.
We offer a complete range of accounting, middle office
administration, shareholder and corporate services to hedge funds and collective investment schemes.
The Global KYC / AML Supervisor should ensure that the Global KYC / AML (Sr) Specialist meet the SLA agreements and adhere to the set policies and procedures for the Global KYC / AML
Department. Provides support and relevant information to the Manager and guidance to the Global KYC / AML Team in the day-to-day operations.
The Supervisor is to look for solutions where
issues are presented and escalate these to the AM. The Supervisor will provide excellent service and may be required to gather KYC documentation and related activities for the several CFS
offices. The role further entails proper handling of difficult cases and special projects.
Main Duties / Responsibilities
Supervision of the work performed by the (Sr) Specialists;
Pro-actively co-manage the team’s daily workflow and ensuring in consultation with the AM
adherence to the policies and procedures as outlined;
Ensuring at all times that Citco’s standards are complied with;
Keeping up-to-date and well informed about relevant international developments;
May be required to review KYC records. Ensuring each is completed accurately in line with the
due diligence level required;
Making risk based approach decisions on KYC under supervision of (Sr.) Account Manager;
Propose operational improvements on the processes in consultation with the (Sr.) Account
Maintaining an instant overview of complete and incomplete KYC records of investors and
monitoring the actions taken to complete these KYC records;
Ensuring escalation of any cases that have not been completed on a timely basis as well as timely
escalation of difficult cases to the (Sr.) Account Manager;
Handling KYC-documents in the CFS Document Management System in accordance with the
Monitoring investors and their activities, for those investors designated as requiring monitoring;
Securing that all investor relationships are risk rated and reviewed as per established procedure;
Timely follow-up on pending items;
Meeting or exceeding internal and external quality standards for exceptional customer service;
Assist the (Sr.) Account Manager in preparation and execution of staff development plans;
Participating in projects when required;
Education, Qualifications and Experience
Bachelor’s degree in Business Administration / Management, Economics & Law
MER) / Accounting / Finance or Economics
3 years experience in Compliance or customer service environment
Excellent MS Office skills
Knowledge of the financial markets and hedge fund industry
Solid knowledge of compliance and regulatory issues, including Know Your Customer (KYC)
and anti-money laundering (AML) policies
Pro-active attitude to put forth suggestions for constructive improvements in processes
Strong sense of responsibility